Tag: LetonsLetters

Letters From Leton: Y2K (Plus 20)

My how time flies. 20 years ago at this time of year, bankers (including me) were very worried about what would happen when the clock struck midnight on December 31, 1999. We, like many banks, had literally millions of dollars in cash in our vaults. Some customers had taken their funds out of the bank in… Read more »

Letters From Leton: Big Licks!

This time of year we often hear the term, “a Big Lick”! That often comes to mind when watching a football game and a huge tackle happens. I think about Big Licks when I reminisce about the very large lollipops that my Great Aunt gave me and my sisters at Christmas time. In the 1880s,… Read more »

Photo by Tim Cox

Letters From Leton: Underdogs

During the past month I watched more baseball than I have in a long time. While I usually watch some of the World Series, it was normally sporadic most years. But this year was different. I sensed that something was in the air. What was in the air was a team that faced elimination five times… Read more »

sprinkled doughnut

Letters From Leton: Customer Service Is Sweet!

We all take pride and satisfaction in taking care of customers. Helping them buy a house? Big adrenaline rush! Moving that large commercial checking account and loan? Let’s party! But what about the little things? How about resetting an online banking account or fixing a debit card issue at a person’s local office? Or unlocking… Read more »