There are lots of “inconveniences” in life.
Forgetting your lunch money. Oversleeping for an appointment.
And the coup de grâce – the flat tire! Perhaps made worse by rain.
You’ve been there.
Finding the jack. Figuring out how it works. Rusty lug nuts that take herculean efforts to get loose. Then praying that the spare is not flat.
Couldn’t be worse (unless it rains).
Well, what if you run over scrap metal strewn across the interstate and all four of your tires are shredded?
At least you don’t have to change a flat… No, you’ve got to buy four new tires!
Thank goodness the wrecker man says he can take care of you. Four tires plus labor – $2,000.
More bad news – he doesn’t take checks (who does anymore), card only. You have plenty of money in your savings account, but, uh oh, you only have $1,000 in checking.
Now you’re kicking yourself for putting off the advice of Rachel at the Bank to get mobile banking or the debit card app set up on your phone. Or if only you’d at least let her set up that sweep from the savings to checking that will automatically transfer funds when you use your debit card.
Sometimes in life we are going to get a flat tire.
What are you (we) doing to prepare our customers for their flat tire day?
“Letters From Leton” is a blog series comprised of the weekly updates that Leton Harding – President, Chairman, and CEO of Powell Valley National Bank, shares with the Bank’s team members. These newsletters are full of uplifting anecdotes and intriguing insights that are applicable beyond the Bank, so we want to share them with you.