What is your favorite Biscuit from Hardees?

The other morning, Jenna was mentioning to me a lady who works at the Wise Hardee’s. She shared that every time goes by, the lady is cheerful, helpful, and happy. I have noticed her too.

Think about this lady’s morning. Up at 3:00 AM (likely). Off to work in the dark. Cars lined up 10 deep (often) plus the restaurant lined up inside. Orders flying around including special orders (Bacon extra crispy).

Jenna told me that she mentioned to the lady one day how she seemed to enjoy her work, smiling, happy, and that she appreciated the uplifting comments.

Take some time to think about the value of being part of the PVB family. A solid bank with a 132 year history of serving customers and the communities we live in. What’s not to smile about!

Oh – and by the way, if we notice how friendly and helpful folks are at Hardees (or other places we shop) do you think our customers notice how friendly and helpful we are (or are not)? 

– Leton

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“Letters From Leton” is a blog series comprised of the weekly updates that Leton Harding – President, Chairman, and CEO of Powell Valley National Bank, shares with the Bank’s team members. These newsletters are full of uplifting anecdotes and intriguing insights that are applicable beyond the Bank, so we want to share them with you.