fraudulent calls

New Scam Alert: Fraudulent Calls Regarding Social Security Number


Beware of fraudulent calls claiming to be from the Social Security Administration. Never provide your social security number or other private information to someone over the phone.
These types of scams can take on many forms. Today, a PVB employee received a voicemail from someone claiming to be from the Social Security Administration stating that the employee’s social security number was frozen due to fraud. The employee was told to call a number from Apache, AZ.
The employee contacted the real Social Security Administration, and the call was confirmed to be a hoax. The Social Security Administration stated that most of these fraudulent calls have been coming from Texas, and this was the first report of a call from Arizona. They advised to absolutely not call back if you receive a voicemail like this, and do not share any information.

What to do if you receive a scam call:

  • Hang up, do not share any information, and block the number.
  • Report scam attempts to the BBB.
  • If you’re not sure if the call is a scam:
    • Google the number to see if it has been reported by others for scam.
    • Google the company or organization the caller is claiming to be, then call the company directly to find out if they have tried to contact you.
    • It’s a good rule of thumb to never provide personal information over the phone.
  • Slow down, and remember that no authentic salesperson, loan officer, company, or Social Security Administration employee, etc. will ever threaten you in attempt to force you to pay or provide personal information. If you feel threatened or harassed, that is a red flag.
  • If you believe your financial information may have been compromised, contact your bank immediately. Click here for PVB Debit Card Support Numbers.

Learn more security tips here.